My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Sep 30, 2021 6:59 AM in response to David Camps-Campins1. Heres how it works. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. ask a new question. Been having issues with audio/video syncing with my new ATV 4K. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. For a better experience, please enable JavaScript in your browser before proceeding. A forum where Apple customers help each other with their products. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? It skips and the audio gout awry within 10 seconds and never catches back up. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. ayrtonoc, User profile for user: Privacy Policy. Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. Refunds. So I can't get adjust the dialogue sync at all. Same for me! So this seems to be purely related to the stream being played back from the Apple TV. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) However, plays fine on the actual server. Nov 30, 2022. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. ask a new question. Note: This issue applies to some TV models released in 2019 or later. For more information, please see our When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. 78. Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. Happening to me too across multiple apps including Apple TV+. New York, I've just reinitialized the ATV yesterday with no luck. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. Oct 9, 2021 4:52 AM in response to Ccastle84. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. It was on there for TVos 14.4 and have no idea why they took it out. Just updated to the latest 14.6 release (version released yesterday). frame matching etc. Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. Although if you reset the Apple TV you would have installed the latest versions of other apps. Before this, he worked in the technology field across different industries, including healthcare and education. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. Want to know more about us? The only requirement is that your iPhone is close enough to your television for it to hear the sound. TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). All postings and use of the content on this site are subject to the. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. Apr 28, 2021 8:35 AM in response to ashtv. I updated my HomePods and AppleTV HD to 14.2. quaffle, User profile for user: NY 10036. Is there a fix for this besides pausing, rewinding and playing again..? Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. Rcxecutioner, User profile for user: Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) The problem happens multiple times on every episode I play, currently NCIS. Benfeever, User profile for user: Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. Id say the issue started about 2 months ago. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? Thank you for signing up to iMore. Yes, that's happening on my M1 Mac, but not on my Intel Mac.Also, most CBS videos, but not all, appear to demand money to watch, even though I'm subscribed to Paramount+.Both of these symptoms started at the same time for me. It was never a problem with my old AirPods. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. Really hope 14.5.1 fixes this. The feature is baked into the latest iOS 13 developer beta. Not sure if you reset the Apple TV or HomePods or both? Makes viewing intolerable. All postings and use of the content on this site are subject to the. And starts drifting again. It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. If you depend on your devices, wait for the final release. #1. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! AppleInsider may earn an affiliate commission on purchases made through links on our site. The problem happens multiple times on every episode I play, currently NCIS. Notably, some Nvidia Shield TV users are also facing this issue. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. Takes a few seconds. Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. Yes, brutal sync issues with 14.5. I now have a denon x3700h, to also play ATMOS content as I have those speakers. Complete mess. But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. Looks like no ones replied in a while. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. dfried1, User profile for user: One of Satechi's newest docks is the Pro Hub Slim, which adds seven additional ports to the latest MacBook Pro and MacBook Air models. Fix? It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. Andy Epprecht, User profile for user: At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. the audio from the show or video doesnt work. My device is set to auto update and is current. Delighted to have just upgraded my home cinema after about 14 years. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I have the same issues on almost all my streaming apps recently. Samsung has released its answer to the iPhone 14 Pro and other smartphones. (Source 1, 2, 3, 4, 5) 1-800-MY-APPLE, or, Sales and The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). This doesn't typically occur with Disney plus or streaming movies from iTunes. All dolby 5.1 encoding. only. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. Been having this exact same problem with my AppleTV 4K and two homepods. Especially the audio in movies dropping out. Oct 8, 2021 11:21 PM in response to ayrtonoc. I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). A forum where Apple customers help each other with their products. Your device will automatically restart while installing the updates. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. Under Audio Return Channel, select Play Television Audio. wouterdam, User profile for user: only. provided; every potential issue may involve several factors not detailed in the conversations Audio is out of sync from video and delay increases over time. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. This is happening across all of the live streaming apps. Buy, install, and forget about it. Head here. Celkins0, User profile for user: When the test is complete, click Done on your Apple TV or iPhone. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. What can I do? The Mac Pro is still available as the Mac to switch to Apple Silicon. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. Reportedly, the issue is limited to the Plex app. I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: (I've tried disabling this, but no change in the sync issues). Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. Yup, Ive reset the lot and both HomePods, the Apple TV, and iPhone are all running 14.5. Future US, Inc. Full 7th Floor, 130 West 42nd Street, My issues are with hard wired speakers fed via hdmi and not on all streams. tvOS 14. I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. Darryl0289, User profile for user: AppleInsider is one of the few truly independent online publications left. Sony A80J lip sync issue with new Apple TV 4K. The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Cookie Notice I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! Apple may provide or recommend responses as a possible solution based on the information Apple TV 4K, Bigus_Phillus, User profile for user: Then, check your audio and video settings, and ensure they're compatible with the content you're watching. and our Sometimes it takes a couple of tries. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Try to check if your TV has one. I reset everything from scratch. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. I use an Apple 4K to send the video to the TV (HDMI). After update to tvOS15, sound and audio become more and more out of sync with time. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. Thank you for confirming there are no differences in audio formats with both setups. That said, we will be back with more details as and when new information becomes available so stay tuned. Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. During this time, Apple could change the process or remove the tool from a future beta version. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Any idea what the problem might be. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. We aren't really able to speculate about upcoming tvOS releases. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes.