The Bill Pay 24 Hour Standard will cost around 608 a year according to average use statistics in the UK. You can sign up by clicking the "Get Started" button above. 1.Phone: What's the EE top up number? Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. To find out more about these contact options, head to our dedicated Click Energy contact page. We have designated Click Energy as a moderate risk supplier right now, which means that they could face trouble if the UK energy crisis worsens much further. Log in to renew or transfer your service, Supply Chain Responsibilities & Disclosure. To get started with a prepay meter, call us on 0330 094 5800. If you cannot reach an agreement on how to resolve your complaint, you should call the Consumer Council NI on 0800 121 6022 or email [emailprotected]. This is based on just 17 reviews. For all electricity and gas emergencies, including disconnection, outage, failure, or smell of gas, contact your electricity or gas distributor. This is also true for the live chat - it is only live during these hours, meaning you will not receive an immediate response if you message outside the operating times. Click the Live Chat tab on the website to speak to an advisor, Live Chat available Mon-Fri 8am to 8pm and Saturday 9am to 4pm. Please enter a phone number. For a new gas card, you wont be able to pick one up from a Payzone anymore, but a PayPoint should still be able to issue them. Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. It's all here. When topping up online, you can choose to make a 1 to 20 donation to the charity. VAT registration Number: 197 2110 09. This is very normal for smaller and newer energy providers as they do not have the money to develop a mobile app. You can also contact Utilita by department with the contact numbers listed in the table above. How to contact Click Energy There are several ways to contact Click Energy. Contact us online (we will respond via email). If youre moving within two business days, call 1300669432 between 8am and 6pm weekdays for urgent connections. As Managing Director Damian Wilson has stated, the original goal was to be a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing.. Enough to keep your critical circuits running for over 2.5 days with no recharge needed. If youre currently a Boost customer and are moving house, youll have to call Boost on 0330 102 7517 and let them know: Let us set everything up for you and leave you with one less thing to think about when moving house! The Click Energy tariffs currently available (May 2021) include the following: As well as its pay as you go and monthly tariffs, Click Energy also has a green business tariff and a Rural Saver deal designed for farmers. Click Energy is an electricity supplier based in Northern Ireland, founded in 2015. Jul 04, 2022 . Whether you need to contact Click Energy to subscribe to a new plan, move house, or pay a bill, continue reading below to find out how. Northern. To find out more about either tariff, you can give Click Energy a ring, or email [emailprotected] (for the business tariff) or [emailprotected] (for the rural saver tariff). If you would like to discuss their business energy tariffs, then you need to get in touch with them in the following ways: Click Energy claim to be Northern Irelands greenest energy supplier and say they want to help all their customers go green too. Value must be either 11 or 19 digits in length. Text STOP to stop receiving outage alert texts. We only collect anonymous data. 12 Greenway Plaza Suite 250 NOT a National or Premium rate phone number. We use cookies on this site to enhance your user experience. Have a question? To make managing your energy tariff easy, Click Energy offers an online account system where you can keep on top of your tariff and spending by monitoring your energy usage. There is also an emergency credit option designed to help you out if you are unable to top up your electricity meter. For an energy supplier that set out to do things differently and put the customer in charge of their own supply, this is not ideal. If you would prefer to do your Click Energy top up over the phone, you can ring the provider's automated top up phone line on 0800 1 070 733 for free. It was named by Which? The 2.5+ day backup system. This all-in-one bundle provides roughly 7,800 Watt Hours of power for your portable home energy needs. Necessary to provide basic functions of the website such as page navigation. They are currently the most expensive provider of electricity in Northern Ireland. All Click Energy Contact Details: Phone, Email & Complaints, Where To Get the Best Moving Boxes in 2022. Yes, they do. Features: Save your KPN number. * Assuming the average Economy 7 tariff user consumes around 58% of his energy on peak and 42% off peak. Best offers and promotions. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. It aims to be a provider of low-cost electricity through a choice of prepayment meters and through monthly direct debit. Find out how much you can save with EDF Energy today. Youll be entered into the scheme automatically and will receive a letter by the end of December. Although it was named the best energy supplier in Northern Ireland in 2017, it has been through some serious ups and downs since then. Have your utility account information on hand when you're ready to enroll. Get with it! Emergency credit is designed to help you out if you forget or are unable to top up your electricity meter. These include the following: You can also get in touch via their Facebook and Twitter page. Price hikes were a particular bone of contention with Click Energy customers. Report your outages online and stay up to date on changes. MySmartE Privacy Policy Thats 100% and far above the national average of 32.8%. Customers can usually expect a wait time if they call Click Energyhowever, as only approximately half of all calls are answered within 30 seconds and the average wait time for calls can exceed two minutes. Top up online What is a prepayment meter? For example, if you top up 10, you can use 10 worth of energy before you run out and need to top up again. Government EPG Scheme. Ireland. Enter 19 Digit Keypad Reference Number or login. Pricing on these tariffs can be seen here: * Prices vary from one city to another, so we display national averages Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. Sat: 8:00am-5:00pm ET Set up your utilities, today! Down below is an overview of the fixed tariffs and their prices. At E, we want you to remain with us because you want to, not because you have to. To set up your account, call 0330 102 7517. Customers with sales questionsabout plans or servicescan email Click Energy at [emailprotected] while customer service enquiries, including account help or complaints, can be emailed to [emailprotected]. Manage your energy your way Top up on the go Click energy has one variable-rate plan on offer at the moment. . It was set up with the aim of creating a new type of energy provider that puts the customers in charge of their energy. While most installations stopped at the beginning of the COVID-19 pandemic, theyve picked up the pace again and are being installed rapidly across the UK. The govenment have set an energy price guarantee, Click below to find out more. We have tools and resources to help manage your natural gas service. You can contact us the following ways - Telephone Call us directly on 0800 1 070732. To do this: Here is a list of commands you can send via text to 57801 to use our outage alerts service: Text REG to register. We will try and answer all of these questions and more below. As Boost specialise solely in prepayment meters, you dont have to worry about getting bills through the post you can top up whenever and wherever you like. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. If youre in the broader group and have any questions, you should call Boost on 0330 102 7517. Not for all their tariff plans, they only provide electricity for most customers at this moment in time. Save your . It's important to note that while you can contact Click Energy by phone, they are a predominantly online energy provider and you might have better luck with Click Energy online chat or online form. Click Energys fuel mix is 100% renewable! Follow the instructions in the email and you will have a new password in no time. Equipped with a Yeti 3000X, Yeti Home Integration Kit transfer switch, four Yeti Tank Expansion Batteries, and the Link Expansion Module. It gained top marks for bill clarity and accuracy and nearly two-thirds voted it as being good value for money. Do they offer smart meters and should you consider switching? ), If you would like to chat over email please contact us on chat@clickenergyni.com, If your enquiry isn't urgent why not join the chat on our Facebook ClickEnergy NI and our twitter@clickenergychat. Customers looking to subscribe to an energy plan with Click Energy are able to do so online. We'll send you the details of this plan so you can review it again later. ): Click ComplaintsTimberquay100-114 Strand RdDerry/LondonderryBT48 7NR. Automated telephone system at 1-800-368-3749 (1-800-ENTERGY). As with all their tariffs, you get 24 access to your account so you can monitor what you are using and spending. Value must be either 11 or 19 digits in length. Call 888-333-4465. By pressing "submit", you're signing up to receive emails about our special offers and promotions. We are pleased to be part of the Warm Home Discount scheme, To find out more information about the fuels used to generate electricity Since Click Energy is mostly online, though, they do offer Click Energy online chat where your questions may get answered more quickly. Or call 1-800-ENTERGY ( 1-800-368-3749 ). More information about energy offers mentioned can be found here. With so many to choose from, it can be easy to spend so much time and easily get lost when comparing so many plans. The correct email address for information on this tariff is [emailprotected]. Hours: 7:30am - 8:00pm CT Monday-Saturday. This is for disclaimer and any terms and conditions that we need to show. The Friends with Benefits programme means Click customers receive 20 worth of free electricity if they refer a friend or family member to switch to the provider. Email: Customer Service, Direct Energy We offer an array of convenient ways to get in touch. 1001 Liberty Avenue The address for Click Energy is: Click Energy, Timberquay, 100-114 Strand Rd, Derry/Londonderry, BT48 7NR. (Live Chat available Mon-Fri 8am to 8pm and Sat 9am to 4pm. Scroll down the page until you see four red boxes (located underneath the Click Energy NI phone number and above the live chat heading) - this is the request a call back box. The govenment have set an energy price guarantee, Click below to find out more. (Mon-Fri: 7:00am - 7:00pm CT, Sat: 7:00am - 4:00pm CT, Sun: Closed) Click Energy also offers friendly credit to ensure you are never left without energy during the night, weekend and certain holidays. The article below contains all the information that youll need to make an informed decision regarding your energy supply. Give us our experts a call today and save up to 400 a year. Recharge mobile. did not receive enough responses from its customers. Switching energy suppliers has never been so easy. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR Customers with prepayment tariffs pay for their energy as they use it by putting credit on their Click Energy account. We'll send you the details of this plan so you can review it again later. Direct Energy will contact you by mail, email and/or via Online Account Manager messaging when you are eligible for renewal. Lets break them down. The correct contact number for Utilita top-ups is 0345 2068 333. Mon-Fri 8:30 - 5:00pm & Sat 9:00 - 4:00pm, Switch to a cheaper electricity or gas offer. Sat-Sun: Closed, Fax We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. The Clickback loyalty scheme is a reward scheme that gives Click Energy customers discounts on high-street brands and supermarkets, including big names such as Adidas, Argos, Sainsburys and M&S. Take control with averaged monthly payments, auto pay and more. Looking to compare different energy suppliers? Head to the homepage (type Click Energy NI into your search engine and click the response that reads Click Energy - Northern Irelands Low-Cost Electricity). According to Managing Director Damian Wilson, the goal was to become a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing. Another Click Energy NI contact method is the suppliers online live chat. This is based on 125 customer reviews. Customers with questions about Click Energy plans can call their sales team at 1300 669 432 during the week from 8am to 6pm. Click lets you top up a minimum of 5. Moving house? It seemed this new supplier was doing everything right. She joined Selectra in April 2018 as an energy copywriter where she dove into the fascinating world of electricity and gas and now manages the content team in the UK & Ireland. She has experience researching, writing and publishing for a wide range of websites covering tourism, beauty and recruitment. Like topping up online, you will need to provide your KPN in order to complete the process. Whether you're a new or existing Dominion Energy Utah customer, we've got you covered. There are several ways to contact Click Energy. Necessary to provide basic functions of the website such as page navigation. With a traditional meter, its easy to lose your electricity key or gas card, or for something to go wrong. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. You agree that the terms and conditions of Selectra.com.au apply to this referral. Giving great rewards for referrals is just one more way we put customers first. You can also top up your Click account at a local PayPoint store. radar. To view our Treating Customers Fairly statement Click Here. Click Energy will only use this as part of the sign-up process. Power Outage or downed power line. This phone number is suitable for all pay-as-you-go gas and electricity top-ups. Find the contact information you need, send a message to our customer service team or check out our frequently asked questions. You can perform certain tasks without needing to get in touch with Click customer service, and you might find the answers to your questions by simply logging in to your Click Enegry account. Stay away! The services and products mentioned on this website may only represent a small selection of the options available to you. It aims to be a provider of low-cost electricity through a choice of prepayment meters and through monthly direct debit. The Warm Home Discount is a Government-led scheme where eligible households can receive a 140 discount on their energy bills from September to March. If you have a prepayment tariff, there are a number of ways to top up your Click Energy account, including online, over the phone and in a PayPoint store. Comparing energy suppliers: Which suppliers have the best energy deals? Energy bills are rising all across Australia! Hours: 8:00am-8:00pm ET Monday-Friday 8:00am-5:00pm ET Saturday Closed Sunday. If you wish to phone the provider, you will only get through to a call agent during these hours. If you receive the Guarantee Credit element of Pension Credit, youll be in the core group. Monday - Friday from 8am to 8pm Sunday closed. (800) 947-5000. Customers will need to provide information including a valid form of identification and the connection address, and can expect a credit check before receiving their new plan. Turn your friends on to Direct Energy and you'll earn a $50 Visa Prepaid Card for each customer you refer. To learn more about this and stay updated you can read our page on the UK energy crisis. Manage Your Bill. Negative comments really do focus on the price increases. Or leave us your details and we will call you! This makes it currently the most expensive provider of electricity in Northern Ireland. Natural gas emergency, leak or smell. Pittsburgh, PA 15222, Estefania Joy Including 5% of VAT. With these type of plans, your rates will fluctuate based on market movements. To do this, you will need to take your meter key to a PayPoint store and add on as much credit as you want (minimum 5). The services and products featured on Selectra.com.au are just a small selection of available offers, plans, products, and/or providers available on the Australian market. 1-888-548-7540 All business queries should be directed to [emailprotected]. MySmartE Terms and Conditions Click Energy also has a referral scheme. Once registered and signed in, you can view all the deals available. NOT a National or Premium rate phone number. They have multiple typical tariffs as well as a rural saver tariff designed for use in non-urban areas. Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. New customers just need to choose if their connection address is an existing connection or a new house. They have multiple typical tariffs as well as a rural saver tariff designed for use in non-urban areas. Danielle is an SEO fanatic and loves creating engaging content. View reports and bills. Click Energy: Reviews & Thorough Top-up Guide, Where To Get the Best Moving Boxes in 2022, The amount you want to top up (from 5 to 175), Head to the clickenergyni.com homepage - you can do this by typing Click Energy NI into your search energy and clicking the result that reads Click Energy - Northern Irelands Low-Cost Electricity. Our 0333 number is mobile phone friendly. What kind of tariffs do they offer and how much do they cost? You then need to transfer the credit to your meter. This is really easy to do - just insert your key into your meter and leave it for around five seconds. This criteria varies by the provider so youll have to check with Boost if youre eligible. A chat window will pop up in the bottom right hand corner of your screen. Residential; Business; . When you find the plan you like, click the "Renew" link and follow the instructions. Dropping temps, rising fuel costs. Click below to redeem this now. If youve had a power cut, you can call your Distribution Network Operator on 105. Live Chat Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. 1-888-548-7540 Step 2: Choose top up and follow the instructions. This is a free service that can offer you independent advice about how to proceed. send 'TOPUP*' followed by the amount you want to top up to 66121. Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. Every month you can receive payment for every 50kw of green energy you produce and sell to Click. Fill out the required information and you will have topped up in just a few clicks. Its slogan is "click for the climate", and all its new energy tariffs use 100% renewable energy. Simply log in to your British Gas online account and click the Top Up Online tab. A call to us is included in your inclusive minutes package. If having a smaller supplier that can still grant you benefits like discounts and loyalty points then maybe Click Energy is the best supplier for you. As mentioned previously, these tariffs have two separate unit rates, one for peak hours of consumption and another for off-peak. Level 1, 90 Collins St It's important to know your energy distributor, not only in case of emergency but because your energy distributor will often report known outages and scheduled repair on their website so you can stay informed. At Switch Plan, we are committed to finding you the best deal at the best price in only minutes! Its worth noting that if your new home doesnt have a prepayment meter, youll have to get it changed so that you can stay with Boost. It's easy to complete your Electric Ireland top up via text message. It was founded in 2015 and remains one of the smaller suppliers in Northern Ireland with a market share of just 4%. Depending on the question, the phone number for Click Energy customer service can change, as well as the hours available. Phone: 248-433-5603 Email: GrovelandHowellPro@cmsenergy.com Livonia Phone: 734-524-6310 Email: POBoxLivoniaProperty@cmsenergy.com Macomb Phone: 586-307-3370 Email: POBoxMacombPropertyR@cmsenergy.com Royal Oak Phone: 248-433-5667 Email: metropropertyrestoration@cmsenergy.com Battle Creek, Coldwater, Kalamazoo, Marshall Phone: 269-968-5755 The standard payment option for all monthly Click Energy tariffs is monthly Direct Debit. The goal was to become a new breed of electricity provider that would provide excellent value, good customer serviced and clear billing. This is for disclaimer and any terms and conditions that we need to show. Customers looking to contact Click Energy over the phone can do so during normal weekday work hours. If you think your gas leak might be carbon monoxide, you should try and get out of the house and call a doctor as soon as possible. You can use all the other Click Energy contact methods (social media, email, request a call back) outside these hours, but you will not receive a response until the provider reopens. The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. Request a call back If you can't get through and don't have time to wait on hold, you can ask Click to call you back at a time that suits you. We're finding you the best deals out of our selection of best offers! 1-888-548-7540, 1-855-337-7006 Mon-Fri: 8:00am-8:00pm ET Danielle is an SEO fanatic and loves creating engaging content. Click below to redeem this now. Customers can also contact Click Energy through social media. Selectra.com.au is free to use, and the commission we receive does not affect our opinion or the information we provide. 2. FIND OUT MORE . The number for your energy distributor can be found on your energy bill or online under your state or territory and postal code. . New customers can also plan their move with Click Energy onlinewhen signing up. While different regions of the UK have different Distribution Network Operators, 105 is the dedicated line for power cut and power line reports. Weve brought you all the ways you can get in touch with Boost: contact number, email address, and even how to visit them.