If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. The office staff are helpful, polite, encouraging. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. background-color: #376d7d; I try to cancel by Phone but i cant make it Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars Funds are available immediately and you may drive the road after reloading. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. Toll Operators have different rules, laws, and requirements for driving their roads. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. You will be responsible for charges incurred up to the time that BancPass is notified. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { You can contact them directly by phone at 281-875-3279. 1st. We have over 1,000,000 users and companies will listen to us. 281-875-EASY (3279) You may visit their website or send an . var checkSSL = function() { 9 followers 9 connections. Prepare and . .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Love my recruiters & clients. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. } .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { These essential cookies may also be used for improvements, site monitoring and security. Can I find my bill online? Log in to manage your EZ TAG account. Ability to problem solve, organize, and prioritize assignments to meet deadlines. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. Sign up First time to login? Sep 2015 - Dec 20172 years 4 months. How can I contact Harris County Toll Road Authority about my bill? Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Never worry about a negative balance, violations, fines, or fees. } Voice messages left after hours will be returned the following day. They work really hard to support us and it shows. - Leading role in building up and improving . Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. Important: All applicants must complete the assessment. https://www.doxo.com/info/harris-county-toll-road-authority. I have been with RS for years & have great clients. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . HCTRA Customer Service Closed Published on: February 15, 2021. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. They are always available to assist and have a conversation. 2277 Plaza Drive, Suite 600 Mon Friday 7:30 AM 5:30 PM. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. place i need to cancell all the service thank you. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. Please include the detailed page showing the license plate, time/location and toll amount. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). BancPass posts tolls as they are charged to the account. Travel Tools. 77401 Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. Customer service is terrible. Please contact customer support if you require additional assistance. You'll need to update your log-in credentials. Log in to manage your EZ TAG account. Join to view profile . If i have to pay somthing place contact me. Howeveryou identify and whatever your background, we encourage you to apply today. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Ability to speak effectively on the telephone. Some Toll Operators have billing delays. We'll be seeing you at 6:30 p.m. at Sherman Elementary! Research owner contact information as needed. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. Password reset instructions will be sent to your email address if it has an associated account. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. Your real card info stays hidden. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. So, Ive pretty much given up. Please allow 24 hours for a customer service agent to respond to emails. Click here Please check with other tolling agencies directly for questions about their policies and programs. Order your EZ TAG. There is a $2 charge for reloading your tag. Contact Phone. . Managing your EZ TAG account just got easier. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. Haddington, Scotland, United Kingdom. Meeting daily, weekly, and monthly production objectives. Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. For quicker assistance, please have one of the available items below ready when contacting HCTRA. Get a free Virtual Credit Card to signup for Subscriptions. Login to your EZ TAG account. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. 2555. For roadside assistance, please . Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. ENGLISH. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. .hmg-jb .apply-progress-bar li.active > a:before { Prior experience in a customer service-related role. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. } W. doxo is not an affiliate of Harris County Toll Road Authority. /* only load jQuery if not present */ Open an EZ Tagaccountonline today. It is now July 21, and still no transponders. Were only here for another ten days. Discover which options are the fastest to get your customer service issues resolved.. Always responds quickly with answers to any questions. Hilton Honors Number. Get notified about new Customer Service Representative jobs in Houston, TX. DONATE NOW! TX How do I contact METRO about their HOT lanes? You may choose to opt-out of ad cookies. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. doxo is not an affiliate of Harris County Toll Road Authority. Last Modified May 6, 2020. } If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. color: #376d7d; The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Hours may vary based on the business needs of the HCAO. If you continue, you agree with our policy statement. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. This position primarily operates in a professional office environment. I can't find my paper bill. Customer Service. By Travis_McGee . San Antonio, TX. Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC color: #fff; This is not an error with the BancPass system. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. .script("/js/multiple-select.js").wait() color: #203f48; Save my name, email, and website in this browser for the next time I comment. var jb_url = 'careers.resourcestaffing.com'; color: #376d7d; } Be safe from hackers and unwanted bills. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. Job Description Collections Violations Dept. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. Out-of-state license plate transactions may take up to 30 days to post online. Purchase your BancPass Toll Sticker online or at participating retailers. if(typeof jQuery == 'undefined') { var queue = $LAB Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. Visit the Career Advice Hub to see tips on interviewing and resume writing. } The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Learn about doxo and how we protect users' payments. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Experience in a law office, collections environment, or tax office preferred. What happens if I fail to register my License Plate as required? The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. You may notice that you have taken trips that have not posted to your account yet. Select Accept to consent or Reject to decline non-essential cookies for this use. var __noconflict = true; How do I contact customer service? You can pay for a Toll Violation Invoice you received in the mail online. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? Commute & Mass Transit and other bills can be paid at doxo. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). - Leading role in assigning and receiving I.T. .hmg-jb-bg-primary { Harris County Toll Road Authority. Please check with other tolling agencies directly for questions about their policies and programs. We will resume normal business hours on Monday, February 22. Find information on toll roads, closures, and rates. Also Known as: HCTRA. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. All Rights Reserved. background: #376d7d; Available Seven Days a Week . background-color: #203f48; .hmg-jb-mobile-footer-nav>li>a { Reported Issues: 4 Comments. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. .hmg-jb-alert-info, .hmg-jb-alert-success { This is an error with the Toll Operators billing system. You can unsubscribe from these emails at any time. .hmg-jb .apply-progress-bar li.active > a, For example, if a User wants to reload $20, the User will be charged $22. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. I missed two days of work, but she was so nice to call me and check up on me. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. If You Have Issues With Login And Other Do Let Us Know In The Comment Section. US. Open an account. You are about to be logged out due to inactivity. Monthly statements allow you to view your account activity. Useful Information for HCTRA Customers . Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. 3,107,130 Active TxTags as of March 1, 2023. Place/answer phone calls to the customer answering EZ Tag questions. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. You can try any of the methods below to contact EZ TAG. 2/14/2018. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. Login to save this search and get notified of similar positions. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. background-color: #376d7d; .hmg-jb-panel-body { Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. Answering inbound calls and assisting callers with EZ Tag questions. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. 1485. . document.write("